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Oahu to Big Island Reservations
Upon submitting your activity
reservation for processing, one copy is sent to your e-mail address so that you
have a record of your order. We will make reservations for you and send an
e-mail confirming all of the details. These confirmations are often sent a few
minutes after your reservation, but some activities take longer to confirm than
others. You will receive an e-mail confirmation by the end of the next business
day at the latest. There are no tickets that you need to pick up prior to your
event. Your e-mail confirmation will have all the details you need to check in
and enjoy your selected activity. This saves you precious time when you arrive
in Hawaii.
A credit card is required to
guarantee payment for your reservations, but in most cases WE DO NOT charge your credit card
when your order is placed. Your credit card is typically charged five days
before you leave for Hawaii, and a voucher is faxed to the vendor. Some
activities are charged at the time of check-in and your e-mail confirmation will
inform you if this is the case. If you cancel your activity after your credit
card has been charged you will receive a refund less 10% to cover our credit
card processing costs.
We do have one vendor that
requires payment at the time that your reservation is made. These activities are
clearly marked on our website with the words, "Payment required at the time
of reservation."
After making reservations, you
may reschedule or cancel your activity up until 48 hours prior to its start (a few activities have 72 hour cancellation policies ... see
your confirmation e-mail for details). Within 48 hours of the start of your
activity all reservations are final and non-refundable (unless the event is
cancelled by the vendor due to weather or other factors). Due to our incredible
climate here, weather cancellations are rare. No-shows and cancellations
without adequate notice are charged in full on the credit card used to secure
the reservation and are non-refundable.
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