General Information
Schedule: 7 days a week (Rain or shine). Tour times are 7:30am, 8:30am, 9:30am, 10:30am, 11:30am, 12:30pm, 1:30pm, 2:30pm, 3:30pm, and Sunset Zipline at 5:00pm (Times are seasonal and may change slightly)
Duration: 3.5 hours
Check In: 30 minutes before your scheduled tour time at their retail store in Koloa. From there, you will be directed to the base yard where you will be outfitted with your gear.
GPS: 3477A Weliweli Road Koloa, HI 96765
Tour includes: Locally made snacks from Anahola Granola, Juice, and water. Please let us know of any food allergies and/or sensitivities.
Weight & Age Requirements: Minimum age of participants is 7 years old. Children between 7-17 must be accompanied by an adult. All participants must weigh less than 270 lbs. The tandem zipline weight cannot exceed a combined weight of 280lbs. Minimum weight to solo zipline is 100 lbs. Those who fall outside the weight range will not be allowed to ride. No refunds will be given to those who book and weigh outside the weight restrictions at time of tour. A scale will be provided at the base yard during check in.
Physical Requirements: The Zipline course requires a low to moderate degree of physical strength and stamina. There are two uphill hikes that are less than 400 ft in length. One of the hikes is at a 45 degree angle. Tour is not recommended for people with heart conditions and recent bone/joint injuries or back issues.
Restrictions: People with back, neck injuries and or heart conditions, pregnant women will not be allowed to zipline.
What to Bring & Wear: Wear shirts with sleeves (tank tops are not recommended) and knee length shorts or pants. Sturdy closed toe shoes are required. Sneakers and boots are ideal. Slip-ons like Crocks are not allowed. A jacket is optional, but it is a good idea to bring just in case. You can bring a backpack for personal items. Affordable, lightweight packs are available for purchase upon check-in. All guests are responsible for the items they bring on the tour. Also bring extra water, sunscreen, camera and video cameras (they are not responsible for lost or damaged personal items). Guests with bee allergies should bring their Epi-pens if needed.
Group Size: Tours are limited to 12 guests to ensure personal attention. During peak season please make your reservations in advance to assure your space.
Cancellation Policy: The tour goes out rain or Shine! No refunds will be issued due to inclement weather, unless Koloa Zipline Cancels the tour. 48 hour cancellation policy, and any cancellations made within 48 hours will result in a full charge.